Privacy Policy

Effective Date: 01-09-2024

At La BeauLy, Beauty & Skincare & Dermatologist, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, and products, including clinic consultations and online product sales. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information from you to provide, improve, and personalize our services. This includes:

Personal Information: When you create an account, make a purchase, or schedule a consultation, we may collect personal details such as your name, email address, phone number, billing address, shipping address, and payment information.
Medical and Skincare Information: For consultations, we may collect information about your skin type, medical history, skincare concerns, and other relevant details to provide tailored advice.
Technical Information: We collect data on how you interact with our website, including your IP address, browser type, device information, and browsing patterns using cookies and similar technologies.
Communications: When you contact us via email, phone, or chat, we may collect the content of your communications and other relevant information to assist with your inquiries.

2. How We Use Your Information

The information we collect is used to provide you with high-quality services and products. Specifically, we use your information to:

Process Orders: To complete your purchases and deliver products to you.
Provide Dermatology Services: To personalize your skincare recommendations and provide expert dermatological advice during consultations.
Communicate with You: To send order confirmations, appointment reminders, promotional offers, and updates about our services.
Improve Our Services: To enhance our website functionality, optimize product offerings, and better understand user preferences.
Compliance with Legal Obligations: To comply with laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party vendors who help us run our business, such as payment processors, shipping companies, IT service providers, and marketing platforms.
Healthcare Professionals: If you consult with our dermatologists, relevant medical and skincare information may be shared internally with our licensed professionals for better service delivery.
Legal Requirements: We may disclose your personal information to comply with legal obligations, such as responding to lawful requests by public authorities, including for national security or law enforcement purposes.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We take your privacy seriously and implement reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes:

Encryption: Sensitive information, such as payment details, is encrypted during transmission using secure socket layer (SSL) technology.
Access Control: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.
Secure Servers: We store your data on secure servers and regularly review our security practices to ensure the protection of your information.

Despite our efforts, no security measure is completely foolproof, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect data on how you interact with our site. Cookies are small text files stored on your device that help us:

Recognize you when you return to our website.
Personalize your browsing experience, such as saving your shopping cart preferences.
Analyze website traffic and performance to improve our services.

You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

6. Your Rights

You have certain rights regarding your personal information, including:

Access: You can request a copy of the personal information we hold about you.
Correction: You can ask us to correct any inaccuracies in your information.
Deletion: You can request that we delete your personal information, subject to legal retention obligations.
Opt-Out: You can unsubscribe from promotional emails or withdraw your consent to certain data uses at any time.

To exercise any of these rights, please contact us at Rupayan Shopping Square, Block-G, Bashundhara, Dhaka..

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

Retaining purchase history for accounting and tax purposes.
Keeping consultation records for ongoing skincare treatments.
Retaining technical data to improve website functionality and security.

When no longer needed, we securely delete or anonymize your data.

8. Children’s Privacy

Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under the age of 18, we will take immediate steps to delete it.

9. International Data Transfers

If you are accessing our website from outside of tribunals and/or quasi-judicial bodies located in Dhaka, Bangladesh. please be aware that your information may be transferred to and processed in a different jurisdiction where the privacy laws may not offer the same protection as your home country. By using our website, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date clearly indicated. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@labeauly.com
Phone: 017-0757-0404
Mail: Rupayan Shopping Square, Block-G, Bashundhara, Dhaka.

By using La BeauLy’s services and website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.