Terms & Conditions
Effective Date: [01-09-2024]
Welcome to La BeauLy! These Terms & Conditions govern your use of our clinic services, online store, and related products. By accessing our website, booking consultations, or purchasing products, you agree to these terms. Please review them carefully before proceeding. If you disagree with any part, discontinue use of our services immediately.
1. Introduction
These Terms & Conditions form a legally binding agreement between La BeauLy and any individual or entity accessing our website (www.labeauly.com), purchasing products, or utilizing clinic services. They cover all aspects of our skincare and dermatological services, both in-clinic and online.
2. Eligibility
To access our services or make purchases:
- You must be 18 years old or the legal age of majority in your jurisdiction.
- You must have the legal capacity to enter a binding contract.
- If you are under 18, a parent or guardian must supervise your use of the website and services.
3. Medical Disclaimer
La BeauLy provides skincare treatments and dermatologist consultations, but these are not a substitute for professional medical advice.
- No Medical Diagnosis: The services we offer are for cosmetic purposes only and do not provide medical diagnoses. For any serious skin conditions, consult your healthcare provider.
- Consultations: In-clinic or online consultations provide guidance on skincare, but La BeauLy is not responsible for decisions made based on this advice. Consult your primary physician for ongoing medical issues.
- Results Vary: While our products are designed to improve skin appearance, individual results may vary based on skin type, usage, and other factors. La BeauLy does not guarantee specific results from any product or treatment.
4. Services at La BeauLy Clinic
- Consultations: Dermatology consultations are available by appointment. Clients are responsible for providing accurate information during consultations.
- Treatment Plans: Any skincare routine or treatment plan provided during consultations is personalized, but La BeauLy does not guarantee specific results. Clients must follow up with their primary healthcare provider for medical issues.
- In-Clinic Treatments: Our in-clinic procedures are performed by qualified professionals. You are responsible for following pre- and post-treatment instructions to minimize risks and optimize results.
5. Online Product Purchases
- Order Confirmation: Once an order is placed through our online store, you will receive a confirmation email. This email confirms your order but is subject to stock availability.
- Product Descriptions: We strive to provide accurate descriptions of our products, but we cannot guarantee that all product information is entirely free from errors.
- Product Use: All products must be used in accordance with the provided instructions. Misuse may result in adverse effects, for which La BeauLy is not liable.
6. Shipping, Returns, and Refunds
- Shipping: Products ordered through the La BeauLy online store are shipped to select locations. Shipping fees and delivery times vary based on your location and will be calculated during checkout. Delivery times are estimates and cannot be guaranteed.
- Returns: We accept returns of unopened, unused products within 14 (Fourteen) days of delivery. To be eligible for a refund, products must be returned in their original packaging, with proof of purchase.
- Refunds: Refunds will be processed within 5 (Five) business days of receiving returned products. Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.
- Damaged or Defective Products: If you receive a damaged or defective product, you must instantly return the product to the delivery man for a replacement or refund, otherwise no further complaints will be not acceptable.
7. Pricing and Payments
- Prices: All prices displayed on the website are subject to change without notice. Prices at the time of purchase will apply.
- Payment Methods: We accept various payment methods, including credit cards, debit cards, and online payment gateways. All payments must be completed in full before products are shipped or services are provided.
- Currency: Transactions are processed in Bangladeshi Taka (BDT).
8. Subscriptions
If you subscribe to recurring product deliveries or treatment plans:
- Billing: Subscription payments will be billed to your payment method on a recurring basis as per your chosen plan.
- Cancellation: You can cancel your subscription at any time, but cancellations must be made 7 (Seven) working days before your next billing date to avoid being charged for the upcoming period.
- Refunds on Subscriptions: Refunds for subscription services will not be granted after a payment cycle has begun.
9. User Responsibilities
By using our website or services, you agree:
- To provide accurate and complete information when making purchases or scheduling appointments.
- Not to misuse, hack, or disrupt the functionality of our website or services.
- Not to share false or misleading reviews or comments about products or services on our website.
10. Intellectual Property
All content, images, trademarks, and other intellectual property displayed on the La BeauLy website are the exclusive property of La BeauLy, unless otherwise stated. Unauthorized use, reproduction, or distribution of our content is prohibited.
11. Third-Party Links
Our website may include links to third-party websites for informational purposes. La BeauLy is not responsible for the content or practices of those websites, and you access them at your own risk.
12. Limitation of Liability
La BeauLy is not liable for:
- Any indirect, incidental, or consequential damages resulting from the use of our products or services.
- Skin reactions or conditions caused by improper use of products or failure to follow instructions.
- Interruptions or unavailability of services caused by technical issues beyond our control.
Our liability, under any circumstances, is limited to the cost of the product or service purchased.
13. Indemnification
You agree to indemnify and hold La BeauLy, its officers, employees, and affiliates harmless from any claims, damages, or expenses arising out of your use of our website, products, or services, or your breach of these Terms & Conditions.
14. Modification of Terms
La BeauLy reserves the right to modify these Terms & Conditions at any time. Changes will be posted on our website, and your continued use of the website or services after any such changes constitute your acceptance of the new terms.
15. Governing Law
These Terms & Conditions are governed by the laws of The People’s Republic of Bangladesh. Any disputes arising from these terms or your use of the website or services will be subject to the exclusive jurisdiction of the courts of tribunals and/or quasi-judicial bodies located in Dhaka, Bangladesh.
16. Contact Us
For any questions or concerns regarding these Terms & Conditions, you can reach us at:
- Email: support@labeauly.com
- Phone: 017-0757-0404
- Address: Rupayan Shopping Square, Block-G, Bashundhara, Dhaka.
By using La BeauLy’s services, visiting the clinic, or purchasing products from our online store, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.